Equipment After Sales

Hartech Indonesia unique position in the market place enables us to provide you with, not only an excellent portfolio of equipment and instrumentation, but also reliable Technical Service Department.Our qualified and manufacturer trained team of technicians and our fully equipped workshop support equipment and instruments purchased from our Principal. We are dedicated to provide excellent technical services and customer care to ensure that all our products are both efficiently and effectively installed and supported throughout their lifetime.

Technical Support

Our Technical Support team will:

  • Assist you with equipment and instrument break-downs
  • Answer your technical questions regarding installations and warranties, etc.
Our technician will visit you normally within 3 working-days of you contacting us. If you have a service contract, the response will be quicker and will vary according to the contract you have chosen.Please have the following information available when you call:
  • Brand and model-number
  • Serial number
  • Contract Number (if applicable) 
You can contact our Technical Support by calling +62 21 7994307 ext.4302, or emailing 
Copyright PT. Hartech Indonesia 2019