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Warranty & Repair

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Emergency Service Call Outs

With the Hartech’s Service Team you can rely on the efficiency and expertise that comes with experience. In all instances we seek to minimize your downtime and provide a practical, cost effective and timely solution to whatever problem you might experience with your equipment.
Preventative maintenance contract holders are ensured of the best response times but even without a contract you can rely on our service team to respond swiftly.

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In-House Repairs

The Hartech’s Service workshop is equipped to cope with most repairs for small lab equipment. In many cases a service technician is expensive due to the call out charges. You can save money by returning any broken equipment to our service workshop.
We will provide you with a quotation within 3 days of receiving the item. If an item is beyond economical repair, we will quote a repair cost and an exchange price for a new item.

We have a team of experienced, factory trained electronic and mechanical engineers who are fully conversant with your instruments and are skilled in maintaining our principal range of equipment.  

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Warranty

Hartech Indonesia’s Principal offers a full line of lab equipment with full manufacturer's warranty.

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